OR

National Patient Experience

single-infection
  • Nurse Communication Experience

    Nurses Communicated well?

    • Nurses "always" Communicated well
    • Nurses "sometimes" or "never" Communicated well
    • Nurses "usually" Communicated well
    Nurses treated them with courtesy and respect?

    • Nurses "always" treated them with courtesy and respect
    • Nurses "sometimes" or "never" treated them with courtesy and respect
    • Nurses "usually" treated them with courtesy and respect
    Nurses listened carefully?

    • Nurses "always" listened carefully
    • Nurses "sometimes" or "never" listened carefully
    • Nurses "usually" listened carefully
    Nurses explained things so they could understand?

    • Nurses "always" explained things so they could understand
    • Nurses "sometimes" or "never" explained things so they could understand
    • Nurses "usually" explained things so they could understand
    Measured Dates:

    10-01-2020
    to
    09-30-2021

  • Doctor Communication Experience

    Doctors Communicated well?

    • Doctors "always" Communicated well
    • Doctors "sometimes" or "never" Communicated well
    • Doctors "usually" Communicated well
    Doctors treated them with courtesy and respect?

    • Doctors "always" treated them with courtesy and respect
    • Doctors "sometimes" or "never" treated them with courtesy and respect
    • Doctors "usually" treated them with courtesy and respect
    Doctors listen carefully?

    • Doctors "always" listen carefully
    • Doctors "sometimes" or "never" listen carefully
    • Doctors "usually" listen carefully
    Doctors explained things so they could understand?

    • Doctors "always" explained things so they could understand
    • Doctors "sometimes" or "never" explained things so they could understand
    • Doctors "usually" explained things so they could understand
    Measured Dates:

    10-01-2020
    to
    09-30-2021

  • Patient Experience with Assistance

    Patients received call button help as soon as they wanted?

    • Patients "always" received call button help as soon as they wanted
    • Patients "sometimes" or "never" received call button help as soon as they wanted
    • Patients "usually" received call button help as soon as they wanted
    Patients received bathroom help as soon as they wanted?

    • Patients "always" received bathroom help as soon as they wanted
    • Patients "sometimes" or "never" received bathroom help as soon as they wanted
    • Patients "usually" received bathroom help as soon as they wanted
    Patients received help as soon as they wanted?

    • Patients "always" received help as soon as they wanted
    • Patients "sometimes" or "never" received help as soon as they wanted
    • Patients "usually" received help as soon as they wanted
    Measured Dates:

    10-01-2020
    to
    09-30-2021

    10-01-2020
    to
    09-30-2021

  • Patient Experience With Medication

    Staff explained new medications?

    • Staff "always" explained new medications
    • Staff "sometimes" or "never" explained new medications
    • Staff "usually" explained new medications
    Staff explained possible side effects?

    • Staff "always" explained possible side effects
    • Staff "sometimes" or "never" explained possible side effects
    • Staff "usually" explained possible side effects
    Staff explained about medicines before giving them?

    • Staff "always" explained
    • Staff "sometimes" or "never" explained
    • Staff "usually" explained
    Measured Dates:

    10-01-2020
    to
    09-30-2021

    10-01-2020
    to
    09-30-2021

  • Patient Discharge and Care Transition

    Patients reported they were given information about what to do during their recovery at home?

    • yes, staff "did" give patients this information
    • No, staff "did not" give patients this information
    Patients reported they did discuss whether they would need help after discharge?

    • Yes, staff "did" give patients information about help after discharge
    • No, staff "did not" give patients information about help after discharge
    Patients reported they did receive written information about possible symptoms to look out for after discharge?

    • Yes, staff "did" give patients information about possible symptoms
    • No, staff "did not" give patients information about possible symptoms
    Patients understood their care when they left the hospital?

    • Patients who "Strongly Agree" they understood their care when they left the hospital
    • Patients who "Disagree" or "strongly Disagree" they understood their care when they left the hospital
    • Patients who "Agree" they understood their care when they left the hospital
    Patients felt the staff took my preferences into account when determining their health care needs?

    • Patients who "Strongly Agree" that staff took their preferences into account
    • Patients who "Disagree" or "strongly Disagree" that staff took their preferences into account
    • Patients who "Agree" that staff took their preferences into account
    Patients understood their responsiblities in managing their health?

    • Patients who "strongly Agree" they understood their responsiblities when they left the hospital
    • Patients who "Disagree" or "strongly Disagree" they understood their responsiblities when they left the hospital
    • Patients who "Agree" they understood their responsiblities when they left the hospital
    Patient understood the purposes of their medicines when leaving the hospital?

    • Patients who "Strongly Agree" they understood their medicines when they left the hospital
    • Patients who "Disagree" or "strongly Disagree" they understood their medicines when they left the hospital
    • Patients who "Agree" they understood their medicines when they left the hospital
    Measured Dates:

    10-01-2020
    to
    09-30-2021

    10-01-2020
    to
    09-30-2021

  • Patient Perception of the Hospital

    Patients reported their room and bathroom were clean?

    • Room "always" clean
    • Room "sometimes" or "never" clean
    • Room "usually" clean
    Patients reported the area around their room was quiet at night?

    • "always" quiet at night
    • "sometimes" or "never" quiet at night
    • "usually" quiet at night
    Patients reported they would recommend the hospital?

    • "Yes", patients would definitely recommend the hospital
    • "No", patients would not recommend the hospital(they probably would not or definitely would not recommend it)
    • "YES", patients would probably recommend the hospital
    Nurses explained things so they could understand?

    • Nurses "always" explained things so they could understand
    • Nurses "sometimes" or "never" explained things so they could understand
    • Nurses "usually" explained things so they could understand
    Patients who gave their hospital a rating on a scale from 0 (lowest) to 10 (highest)?

    • Patients who gave a rating of "9" or "10" (High)?
    • Patients who gave a rating of "6" or lower (low)
    • Patients who gave a rating of "7" or "8" (medium)
    Measured Dates:

    10-01-2020
    to
    09-30-2021

    10-01-2020
    to
    09-30-2021

National Averages and Measures

Infection

A list of different infections along with infection related conditions being measured at each reporting hospital.

View More

Patient Experience

The combined scores of all the measured hospitals to show the national scores for patient surveys.

View More

Death & Complication

A breakdown for each category of the number of hospitals who scored below average, at average, or above average in the nation.

View More

Readmission

A high level view of the number of hospitals who have patients returning for additional care.

View More

Speed of Care

A list of the situations being measured, and the associated speed of those measures.

View More

Copyright 2021-2022 Good Hospital Bad Hospital all rights reserved