OR

National Patient Experience

single-infection
  • Nurse Communication Experience

    Nurses Communicated well?

    • Nurses "always" Communicated well
    • Nurses "sometimes" or "never" Communicated well
    • Nurses "usually" Communicated well
    Nurses treated them with courtesy and respect?

    • Nurses "always" treated them with courtesy and respect
    • Nurses "sometimes" or "never" treated them with courtesy and respect
    • Nurses "usually" treated them with courtesy and respect
    Nurses listened carefully?

    • Nurses "always" listened carefully
    • Nurses "sometimes" or "never" listened carefully
    • Nurses "usually" listened carefully
    Nurses explained things so they could understand?

    • Nurses "always" explained things so they could understand
    • Nurses "sometimes" or "never" explained things so they could understand
    • Nurses "usually" explained things so they could understand
    Measured Dates:

    10-01-2020
    to
    09-30-2021

  • Doctor Communication Experience

    Doctors Communicated well?

    • Doctors "always" Communicated well
    • Doctors "sometimes" or "never" Communicated well
    • Doctors "usually" Communicated well
    Doctors treated them with courtesy and respect?

    • Doctors "always" treated them with courtesy and respect
    • Doctors "sometimes" or "never" treated them with courtesy and respect
    • Doctors "usually" treated them with courtesy and respect
    Doctors listen carefully?

    • Doctors "always" listen carefully
    • Doctors "sometimes" or "never" listen carefully
    • Doctors "usually" listen carefully
    Doctors explained things so they could understand?

    • Doctors "always" explained things so they could understand
    • Doctors "sometimes" or "never" explained things so they could understand
    • Doctors "usually" explained things so they could understand
    Measured Dates:

    10-01-2020
    to
    09-30-2021

  • Patient Experience with Assistance

    Patients received call button help as soon as they wanted?

    • Patients "always" received call button help as soon as they wanted
    • Patients "sometimes" or "never" received call button help as soon as they wanted
    • Patients "usually" received call button help as soon as they wanted
    Patients received bathroom help as soon as they wanted?

    • Patients "always" received bathroom help as soon as they wanted
    • Patients "sometimes" or "never" received bathroom help as soon as they wanted
    • Patients "usually" received bathroom help as soon as they wanted
    Patients received help as soon as they wanted?

    • Patients "always" received help as soon as they wanted
    • Patients "sometimes" or "never" received help as soon as they wanted
    • Patients "usually" received help as soon as they wanted
    Measured Dates:

    10-01-2020
    to
    09-30-2021

    10-01-2020
    to
    09-30-2021

  • Patient Experience With Medication

    Staff explained new medications?

    • Staff "always" explained new medications
    • Staff "sometimes" or "never" explained new medications
    • Staff "usually" explained new medications
    Staff explained possible side effects?

    • Staff "always" explained possible side effects
    • Staff "sometimes" or "never" explained possible side effects
    • Staff "usually" explained possible side effects
    Staff explained about medicines before giving them?

    • Staff "always" explained
    • Staff "sometimes" or "never" explained
    • Staff "usually" explained
    Measured Dates:

    10-01-2020
    to
    09-30-2021

    10-01-2020
    to
    09-30-2021

  • Patient Discharge and Care Transition

    Patients reported they were given information about what to do during their recovery at home?

    • yes, staff "did" give patients this information
    • No, staff "did not" give patients this information
    Patients reported they did discuss whether they would need help after discharge?

    • Yes, staff "did" give patients information about help after discharge
    • No, staff "did not" give patients information about help after discharge
    Patients reported they did receive written information about possible symptoms to look out for after discharge?

    • Yes, staff "did" give patients information about possible symptoms
    • No, staff "did not" give patients information about possible symptoms
    Patients understood their care when they left the hospital?

    • Patients who "Strongly Agree" they understood their care when they left the hospital
    • Patients who "Disagree" or "strongly Disagree" they understood their care when they left the hospital
    • Patients who "Agree" they understood their care when they left the hospital
    Patients felt the staff took my preferences into account when determining their health care needs?

    • Patients who "Strongly Agree" that staff took their preferences into account
    • Patients who "Disagree" or "strongly Disagree" that staff took their preferences into account
    • Patients who "Agree" that staff took their preferences into account
    Patients understood their responsiblities in managing their health?

    • Patients who "strongly Agree" they understood their responsiblities when they left the hospital
    • Patients who "Disagree" or "strongly Disagree" they understood their responsiblities when they left the hospital
    • Patients who "Agree" they understood their responsiblities when they left the hospital
    Patient understood the purposes of their medicines when leaving the hospital?

    • Patients who "Strongly Agree" they understood their medicines when they left the hospital
    • Patients who "Disagree" or "strongly Disagree" they understood their medicines when they left the hospital
    • Patients who "Agree" they understood their medicines when they left the hospital
    Measured Dates:

    10-01-2020
    to
    09-30-2021

    10-01-2020
    to
    09-30-2021

  • Patient Perception of the Hospital

    Patients reported their room and bathroom were clean?

    • Room "always" clean
    • Room "sometimes" or "never" clean
    • Room "usually" clean
    Patients reported the area around their room was quiet at night?

    • "always" quiet at night
    • "sometimes" or "never" quiet at night
    • "usually" quiet at night
    Patients reported they would recommend the hospital?

    • "Yes", patients would definitely recommend the hospital
    • "No", patients would not recommend the hospital(they probably would not or definitely would not recommend it)
    • "YES", patients would probably recommend the hospital
    Nurses explained things so they could understand?

    • Nurses "always" explained things so they could understand
    • Nurses "sometimes" or "never" explained things so they could understand
    • Nurses "usually" explained things so they could understand
    Patients who gave their hospital a rating on a scale from 0 (lowest) to 10 (highest)?

    • Patients who gave a rating of "9" or "10" (High)?
    • Patients who gave a rating of "6" or lower (low)
    • Patients who gave a rating of "7" or "8" (medium)
    Measured Dates:

    10-01-2020
    to
    09-30-2021

    10-01-2020
    to
    09-30-2021

Click below for more Information on this Hospital

Infection

A list of different infections along with infection related conditions being measured at each reporting hospital.

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Patient Experience

The combined scores of all the measured hospitals to show the national scores for patient surveys.

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Death & Complication

A breakdown for each category of the number of hospitals who scored below average, at average, or above average in the nation.

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Readmission

A high level view of the number of hospitals who have patients returning for additional care.

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Speed of Care

A list of the situations being measured, and the associated speed of those measures.

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